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We spent the day in planes,
cars, airports, busses, in short, we were traveling
from Delhi via London to Frankfurt. It was a journey
of more than one day because we started in the night
to Delhi. We did not really sleep, are very tired
and the mind is not working very fast anymore but I
hope after this night's sleep in
Wiesbaden we will be fresh tomorrow. We have really
made a bad experience with British Airways. On the
flight to Delhi in February our luggage got lost and
did not come until one week later. Andrea, Melly and
Susi, who went home earlier, had the bad luck of
coming into the chaos of the newly opened Terminal 5
in Heathrow, London. That is more than ten days ago
and yesterday the first of their suitcases arrived.
The two others might take quite some time more. Both
of our flights today were delayed and we prepared
our minds already that we might not get our
suitcases in Frankfurt. We passed all of the
security checks and just before entering the plane
to London they looked into each bag again and at
that point they took out our homemade Ayurvedic
herbal salt and said we were not allowed to take
this. After a lot of discussion they agreed on
checking in another one of our bags in which we put
the bottle with the salt. The service staff in the
plane was everything else than friendly. When we
received our meal and saw that there was onion in it
we asked for some more bread. We were amazed by the
short answer: "No." "Very well, can we have some apple juice?"
"We are out of apple
juice." This is okay but why does the
air hostess carry around a tray with apple juice
half an hour later? At least we did not have any
problem at Heathrow (except that the flight was
late). And after this long journey we were happy to
see our suitcases on the belt in Frankfurt. But the
bag with the salt was missing. Well, we were glad
that nearly everything was there and we could go out
to Thomas who was already waiting to welcome us
heartily. The missing bag will also arrive in the
next days. Hopefully.
Anyway,
after these experiences we consider not to travel
with British Airways anymore.
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